| Aspects | Acceptable | Not-Acceptable |
|---|---|---|
| Uniform | • Must be neat and well ironed. • Clean and spotless. • Well maintained, no patches or tears. • Buttoned up and hooked as designed. • Jackets must be worn at all times in public areas, and kept buttoned up. • Shirts and blouses must be buttoned up at all times. • Only plain white or flesh colored undergarments must be worn under white blouses. • Hosiery must be worn at all times and must be in perfect condition. • Natural colored panty hose only. • In case of sarees: Pallu should fall in between the knee and ankle. | • Crumpled uniforms. • Parts of uniform, missing or amended. • Stains and ink marks on any area of the uniform. • Incorrect size of uniforms. • Pockets stuffed with bulky and visible miscellaneous items. • Bright colored innerwear that show through uniforms. • The following are not acceptable - denim jeans, tensile jeans, tights, leggings, culottes. • Patterned or colored stockings. • Long sleeved shirts and blouses must not be worn with sleeves rolled up except when working in back- area e.g. Bar set-up. • Tattoos |
| Shoes | • Covered, heeled, ladies court shoes or specified according to uniform. • Minimum 2cm heels, black in color or as specified according to height. • Must be closed-in shoes and made of polishable leather. • Must be clean, in good condition and polished on a daily basis. | • Shoes other than black, court shoes, or according to uniform. • Fancy design shoes and boots with added ornamentation. • Dress boots that stick out of trousers. • Platforms and elevated shoes and boots. • Dirty, broken and unpolished shoes. |
| Hair | • Clean, professional looking, freshly styled hair. • May be colored with a shade that compliments the skin. (No blonde shade). • Short hair must be styled away from the face and kept off the shoulders at all times. • Hair longer than shoulder length must be tied up neatly in a bun, or a style that looks professional and does not cover the face. • Fringes must be neat and just above the eye brow's. • Conservative use of gels, mousses and hair sprays. • A fresh, clean, non-oily appearance. | • Hair falling over the forehead and face, long loose hair. • Very short hair or shaved heads. • Trendy cuts, spiky hair and other punk hairstyles. • Untrimmed, frizzy hair. • Pony tails, braids and plaits. • Vibrant colored hair. • Hair tied with ordinary rubber bands. • Wet and greasy looking hairstyles. • Large, ostentatious hair accessories of fancy design, ornamentation and non- black color. • Hair, which is longer than shoulder length should not be left un-tied. |
| Appear & Makeup | • Basic make up, complementing your uniform, face and skin tone. • Subtle shades to be used on the eyes and cheeks and tastefully applied. • Clean, fresh looking, non oily appearance. • Nail polish and lipstick of REVLON- 'Iced Mocha' shade should be used. The same shade in a different brand is permitted. • Finger nails must be kept clean, well clipped and shaped at all times. • Nails must be clean, well manicured and not more than 0.5cm length from tip to finger. • Moisturizers should used for dry skins, as per requirement. • Hands and legs to be waxed regularly. | • Long, dirty, unkept finger nails. • Unwashed, dirty face and general appearance. • Bright, heavy colored make up on eyes and cheeks. • Lipstick and nail color of unmatching shades. • Thick foundation base make up which stands out. • Face glitters and frosted make-up. • Artificial make up moles, eye lashes and eye brows. • Chipped nail polish, and stained unpolished nails. |
| Body Odour | • Regular use of a deodorant or anti perspirant is encouraged. • A light fragrance may be used. • Shower daily to prevent body odor and keep the body clean and dry. | • Strong perfumes. |